# Loop Support

To get support on a loop you can navigate through our Help Center flow. 

1. Select the menu in the top right corner of the Helps' sidebar.

   ![](/files/pJ2UY3WqdJOb6BhFNUpD)
2. After selecting Help Center you should see a window that allows you to either report a problem with Olive Helps application or a lop you have installed. Select **Report a Problem with a Loop.**

   ![](/files/Lyee1eC3twKE8kZ12I4l)
3. From there, you should see a dropdown that allows you to select one of the loops you have installed. Select the loop you would like to report an issue with or supply feedback on.

   ![](/files/50waFniAcX76ofFyN89I)
4. Lastly, the window should now provide directions on how to contact the loop author in regards to receiving support. Each loop is made by a different author or different company therefore this flow provides you the right guidance on who to contact. 

   ![](/files/m2wVllJJm5TbD8XDS27M)


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# Agent Instructions: Querying This Documentation

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Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://onboarding.olivehelps.com/getting-help/loop-support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.