> For the complete documentation index, see [llms.txt](https://onboarding.olivehelps.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://onboarding.olivehelps.com/getting-help/loop-support.md).

# Loop Support

To get support on a loop you can navigate through our Help Center flow.&#x20;

1. Select the menu in the top right corner of the Helps' sidebar.

   ![](/files/pJ2UY3WqdJOb6BhFNUpD)
2. After selecting Help Center you should see a window that allows you to either report a problem with Olive Helps application or a lop you have installed. Select **Report a Problem with a Loop.**

   ![](/files/Lyee1eC3twKE8kZ12I4l)
3. From there, you should see a dropdown that allows you to select one of the loops you have installed. Select the loop you would like to report an issue with or supply feedback on.

   ![](/files/50waFniAcX76ofFyN89I)
4. Lastly, the window should now provide directions on how to contact the loop author in regards to receiving support. Each loop is made by a different author or different company therefore this flow provides you the right guidance on who to contact.&#x20;

   ![](/files/m2wVllJJm5TbD8XDS27M)


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