# Downloading and Installing Olive Helps

## Download Olive Helps

To download the Olive Helps installer, choose the link below for your operating system. The download should start immediately.

[Windows 10+ Installer](https://olive.page.link/olive-helps-windows) (`.exe` file)

![](https://3022665826-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MjVe36DdPtuRxR7260X%2Fuploads%2F98lCFFPBCjEADcC2dskz%2Fimage.png?alt=media\&token=2787c48c-f7a7-4e19-abc9-e71f531f07d1)

[macOS 10.15+ Installer](https://olive.page.link/olive-helps-mac) (`.dmg` file)

![](https://3022665826-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MjVe36DdPtuRxR7260X%2Fuploads%2FSdI0UCDHTd1sL279JCzt%2Fimage.png?alt=media\&token=62f914d8-0ed7-4678-bbd0-62c9eab97222)

## Launch the installer - Windows

### Basic

Most users will be able to install Olive Helps by simply double-clicking on the installer, which should trigger the installation process.

### Administrator

In some environments, you may need to run the installer as an administrator. If you do not have administrator privileges and the basic installation fails, you will need to work with your IT administrator to have Olive Helps installed.

### Using PowerShell

|                                                                                           Using PowerShell                                                                                          |                                                                                                                                                                                                                                                                                                               |
| :-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------: | :-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------: |
|                           Search for PowerShell in the start menu, then right-click and choose `Run as administrator`. You will be prompted for an administrator password.                          | <p></p><p><br><img src="https://3022665826-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MjVe36DdPtuRxR7260X%2F-MjVfzV4DK14F3jfCGPe%2F-MjVgcY0Pb2lqi7mn-kq%2FRun%20as%20Admin.png?alt=media&#x26;token=4672f777-85b9-4a9c-90b8-0408bf3b8f24" alt="" data-size="original"> </p><p></p><p></p> |
| <p>When PowerShell has loaded, type <code>C:\Users\MyUser\Downloads\OliveHelps.exe</code></p><p>(replacing <code>MyUser</code> with your actual username) into the prompt to run the installer.</p> |                 <p></p><p><br><img src="https://3022665826-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MjVe36DdPtuRxR7260X%2Fuploads%2FtsvmUcgb3DzRYPxIP6Yq%2Fimage.png?alt=media&#x26;token=074ddff8-fef1-4af5-8758-010f6e4cd5b4" alt=""></p><p> </p><p></p><p></p>                 |

## Installation Process - Windows

|                                      Installing Olive Helps                                     |                                                                                                                                                                                                                                                                           |
| :---------------------------------------------------------------------------------------------: | :-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------: |
|                      Wait for the installer's loading animation to finish.                      |    <p></p><p><br><img src="https://3022665826-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MjVe36DdPtuRxR7260X%2Fuploads%2F84md4OdtVCTV5FrO4wBv%2Fimage.png?alt=media&#x26;token=bc746114-d6c8-4aec-af60-0414426f255d" alt=""> <br></p><p></p>    |
| Double-click on the Olive Helps icon (on your desktop or start menu) to launch the application. |                            ![](https://3022665826-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MjVe36DdPtuRxR7260X%2Fuploads%2FaxNPwcMV6RgFfku7lbqw%2Fimage.png?alt=media\&token=c7372d24-ad52-4910-a4de-1f91ee974acd)                            |
|                     Wait for the application's loading animation to finish.                     | <p></p><p></p><p><img src="https://3022665826-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MjVe36DdPtuRxR7260X%2Fuploads%2FxAQ0Pa9WUUUS6t3oceCp%2Fimage.png?alt=media&#x26;token=0475b0fa-5213-4a36-988a-c4f6966e5388" alt=""> </p><p></p><p></p> |

## Launch the installer - macOS

If you already have Olive Helps installed, move the app from your `Applications` list to the `Trash`. This might require and prompt you for administrator privileges.

Other than that, all you have to do is simply double-click to open/run the DMG.

### Apple Silicon (M1) chips

If your Mac has an Apple Silicon (M1) chip, you'll want to install [Rosetta 2](https://en.wikipedia.org/wiki/Rosetta_\(software\)) before installing/running Olive Helps. You can do so by opening the `Terminal` application and running the following.

```shell
/usr/sbin/softwareupdate --install-rosetta
```

## Installation Process - macOS

|                                             Installing Olive Helps                                            |                                                                                                                                                                                                                                                                     |
| :-----------------------------------------------------------------------------------------------------------: | :-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------: |
| Start the installation by dragging the `Olive Helps.app` to the `Applications` folder, within the DMG window. | <p></p><p><br><img src="https://3022665826-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MjVe36DdPtuRxR7260X%2Fuploads%2FWDiFU4IlW3KNfvYkrceI%2Fimage.png?alt=media&#x26;token=98d40a07-9e76-47fc-92c3-6ab682bfcaa4" alt=""> <br></p><p></p> |
|                      **If prompted**, you may need to provide administrator credentials.                      |                         ![](https://3022665826-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MjVe36DdPtuRxR7260X%2Fuploads%2FAttMnKaI4IwfVLRIWRhe%2Fimage.png?alt=media\&token=7abc0fe5-103a-449e-8429-a230568166a8)                         |
|       Double-click on the Olive Helps icon in your actual Applications folder to launch the application.      |                         ![](https://3022665826-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MjVe36DdPtuRxR7260X%2Fuploads%2FYet57JtRAeqHA0XGXrjo%2Fimage.png?alt=media\&token=101a0b1e-e608-4898-a04a-61d5e2997f93)                         |
|                         **If prompted**, you may need to allow the application to run.                        |                         ![](https://3022665826-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MjVe36DdPtuRxR7260X%2Fuploads%2F6YklCK3LivtzYtKsqyYA%2Fimage.png?alt=media\&token=98d29ac9-7403-48ac-bd3b-66b979aed7d3)                         |
|                            Wait for the application's loading animation to finish.                            |                         ![](https://3022665826-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MjVe36DdPtuRxR7260X%2Fuploads%2FzDYcTSjFyTnviKoehphC%2Fimage.png?alt=media\&token=e691f8f6-1574-4a19-abef-bebbe701aa6c)                         |

## Updating Olive Helps <a href="#updating-olive-helps" id="updating-olive-helps"></a>

If there is a new version of Olive Helps available, it will download in the background while you're running the application. A notification should show up in the bottom of the sidebar window, giving you the option to `Update Now` or `Update on Next Restart`. Either way, the update will be applied next time the application is launched.

![](https://3022665826-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MjVe36DdPtuRxR7260X%2Fuploads%2Fz2aCYrjF1klqr46oLoYI%2Fimage.png?alt=media\&token=13fb0b24-b318-418d-b032-a09db23aebe4)

If you choose to `Update on Next Restart` or dismiss this notification, you can always check if there's an update available by looking in the About window. To do this, open the menu at the top of the sidebar window and choose `About Olive Helps`.

![](https://3022665826-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MjVe36DdPtuRxR7260X%2Fuploads%2FVh4Q2Q7JuczQubg4fl9L%2Fimage.png?alt=media\&token=a28fc800-b6ea-4a86-a7f1-5897d1a3d63b)

In the About window, you should see something like the following, with the option to `Restart to apply update`, visible only if there any available updates.

![](https://3022665826-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MjVe36DdPtuRxR7260X%2Fuploads%2FmaxYfvlvsPRjgiYDN0x6%2Fimage.png?alt=media\&token=510aab9a-43ba-4104-8122-b3d1895be6a0)