Downloading and Installing Olive Helps

Specific details about where to get the Olive Helps installer and how to install the application.

Download Olive Helps

To download the Olive Helps installer, choose the link below for your operating system. The download should start immediately.

Windows 10+ Installer (.exe file)

macOS 10.15+ Installer (.dmg file)

Launch the installer - Windows

Basic

Most users will be able to install Olive Helps by simply double-clicking on the installer, which should trigger the installation process.

Administrator

In some environments, you may need to run the installer as an administrator. If you do not have administrator privileges and the basic installation fails, you will need to work with your IT administrator to have Olive Helps installed.

Using PowerShell

Installation Process - Windows

Launch the installer - macOS

If you already have Olive Helps installed, move the app from your Applications list to the Trash. This might require and prompt you for administrator privileges.

Other than that, all you have to do is simply double-click to open/run the DMG.

Apple Silicon (M1) chips

If your Mac has an Apple Silicon (M1) chip, you'll want to install Rosetta 2 before installing/running Olive Helps. You can do so by opening the Terminal application and running the following.

/usr/sbin/softwareupdate --install-rosetta

Installation Process - macOS

Updating Olive Helps

If there is a new version of Olive Helps available, it will download in the background while you're running the application. A notification should show up in the bottom of the sidebar window, giving you the option to Update Now or Update on Next Restart. Either way, the update will be applied next time the application is launched.

If you choose to Update on Next Restart or dismiss this notification, you can always check if there's an update available by looking in the About window. To do this, open the menu at the top of the sidebar window and choose About Olive Helps.

In the About window, you should see something like the following, with the option to Restart to apply update, visible only if there any available updates.

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