Olive Helps - Onboarding Documentation
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  • Overview
  • Choosing an Administrator
  • Configuring your Infrastructure and System Requirements
    • Granting Firewall and AntiVirus Access
    • System Requirements
    • Security / IT FAQs
  • Getting Started with Olive Helps
    • Downloading and Installing Olive Helps
    • Creating an Olive Account
    • Distributing Olive Helps
  • Configure Your Organization
    • Updating Your Name and Logo
    • Configuring Loop Permissions
    • Setup SSO using Azure Active Directory
    • Setup SSO using SAML
    • Custom User Management
    • Tax Exemption Status
    • Managing Your Application Updates
  • Quick Reference Loop Help Documentation
    • How to Use the Quick Reference Loop
      • Accessing the Quick Reference Loop*
      • Setting up Your Quick Reference Loop with a Knowledge Area
      • Fixing Errors with Your Knowledge Area
      • Editing, Deleting & Navigating a Knowledge Area
      • Searching for Content
      • Submitting Feedback
  • Sidenote Cloud Sync Documentation
    • Sidenote Cloud Sync Overview
  • Getting Help
    • Olive Helps Support
    • Loop Support
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On this page
  • Download Olive Helps
  • Distributing Olive Helps on Windows
  • Example Installation Command
  • Custom Installation Directory

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  1. Getting Started with Olive Helps

Distributing Olive Helps

Guidelines on distributing Olive Helps to employee workstations.

PreviousCreating an Olive AccountNextConfigure Your Organization

Last updated 3 years ago

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Download Olive Helps

To download the latest version of the Olive Helps installer (for the Enterprise release channel), visit the link below. The download should start immediately.

(per machine installs) (per user installs) (per machine or per user installs)

Distributing Olive Helps on Windows

To distribute Olive Helps within your enterprise, you can leverage your standard software distribution tools (e.g. SCCM). You can use a tool like SCCM to install Olive Helps across your enterprise by running the MSI installer (with or without special flags).

Example Installation Command

msiexec /i "<full path to MSI file>"

The default directory the application gets installed into is: C:\Program Files\Olive Helps

For reference, for the msiexec command. Some helpful flags:

  • /qn - doesn't show an installation UI

  • /norestart - doesn't reboot the machine after installation finishes

Custom Installation Directory

msiexec /i "<full path to MSI file>" APPLICATIONROOTDIRECTORY=<target directory>
Windows 10+ .msi Installer
Windows 10+ .exe Installer
Mac .dmg Installer
here is documentation